Shipping and Returns

Fast Worldwide Shipping //

New Zealand Shipping from $9.90 nzd 
Time frame: 1-3 Working Days

Australia Shipping from $25 nzd
Time frame: 2-5 Working Days

USA & Worldwide Shipping from $50 nzd 
Time frame: 4 -10 Working Days

Shipped from our New Zealand based studio. 


Returns and exchanges

Due to the nature of our products, we're unable to offer refunds or exchanges for our candles.

For any faults or damages to our products, please contact us at helloflure@gmail.com with proof of damage within 48 hours of receiving your order. At Flure's discretion, we will offer you either a exchange, credit note or refund.

  • In order to return goods for an exchange, credit note or a refund you must contact us within 48 hours of receiving your parcel, and prior to shipping anything back to us
  • Please note that after 7 working days of receipt of goods all sales are final.
  • Returned goods must be unused and unaltered with all original tags and packaging. If you have any queries please contact us at helloflure@gmail.com 

Sale Items

All discounted and sale items are final sale. No returns or exchanges will be accepted.